FAQ

Simply browse our website, select the items you wish to purchase, and proceed to checkout. Once your payment is processed, we will forward the order to our supplier for fulfillment.

Shipping times vary depending on the supplier and your location. Typically, orders take 10-20 business days to arrive or less. Please refer to the estimated delivery time provided during checkout for a more accurate estimate.

Orders can be canceled within 24 hours of purchase. After this period, we cannot guarantee cancellation as the order may have already been processed or shipped.

If you need to change your shipping address, please contact us as soon as possible. If your order has not been shipped yet, we will update the address for you.

Yes, once your order is shipped, you will receive an email with a tracking number and a link to track your package.

No. Please check the shipping options available at checkout for more details on rates and delivery times.

Yes, we work with reputable suppliers to ensure that all products are of high quality and authenticity. If you have any concerns, please contact us before purchasing.

You can contact us through our website’s contact form or email us directly at info@shirlyblack.shop Our customer service team is available Monday to Friday, from 9 AM to 6 PM.